Privacy Policy
Effective date: September 28, 2026
Pools of the Carolinas ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information We Collect
When you submit our estimate request form, we collect the information you provide: first name, last name, email address, phone number, property address, the type of pool you're interested in, and how you heard about us. If you check the optional text-message box, we also record that choice and when you made it. We do not require you to create an account.
We also use Vercel Web Analytics, provided by our website host, to understand how visitors use this site. It records each page view along with the page address, the referring website, and general information about your browser, operating system, device type, and country. It does not use cookies, does not track you across other websites, and does not build a profile of you. Visitors are counted using an anonymized identifier that is discarded after 24 hours.
How We Use Your Information
We use the information you submit solely to respond to your estimate request and to communicate with you about your potential project. We do not sell, rent, or trade your information to third parties for their marketing purposes.
How We Store and Share Your Information
Form submissions are stored in a secure, access-controlled database. A notification of your submission is sent to our team via email so we can follow up with you. We use third-party service providers (database hosting, transactional email delivery, customer relationship management, and text messaging) that process information on our behalf, solely to operate this form, store your submission, manage our follow-up with you, and send service-related text messages to people who opt in. Our website host, Vercel, also receives the page-view analytics data described above through Vercel Web Analytics. These providers do not use your information for their own purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Your Choices
You can ask us to access, correct, or delete the information you've submitted at any time by contacting us using the information below.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
SMS / Text Messaging
If you opt in, Pools of the Carolinas uses your mobile number to send service-related texts about your enquiry or project. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (336) 529-2469. We do not sell or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.
Contact Us
Questions about this policy or your information? Call us at (336) 529-2469.